shopeeslot Platform Privacy Notice

This page describes what we collect when you use shopeeslot and how we keep that data protected. When you register on shopeeslot, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place bets on Liga 1 and other markets, we collect personal and transaction data. We process this information to verify your account, settle transactions, comply with applicable law, and provide customer support.

Our operations span supported Indonesian cities including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. We handle your data carefully and restrict access to authorized staff only. This policy explains what we collect, how we use it, who may access it, and your rights regarding your information.

We undertake to use encryption on all payment channels, store sensitive data securely, and never sell your personal information to third parties. If you have questions about how we handle your data, contact our support team via in-app messaging.

Data We Collect on shopeeslot

When you register on shopeeslot, we collect your full name, phone number, email address, and date of birth. These details appear on your account profile and help us verify your identity. We also collect your IP address and device information (phone model, operating system, browser type) to detect unauthorized access and prevent fraud.

Our KYC verification process requires you to upload a copy of your national ID, passport, or driving license. We scan this document using automated systems to confirm your legal name and age. During this process, we extract your ID number, issue date, and expiry date; we do not store the full image indefinitely but retain reference data for compliance purposes.

Payment Data and Deposit Records

When you deposit on shopeeslot using DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we log the payment method, transaction amount, date, and settlement status. We do not store your full card number, bank account number, or e-wallet PIN. Payment processors (our third-party partners) handle encrypted transmission of sensitive banking details; we receive only confirmation that your deposit settled.

For bank transfers via mobile banking, local payment, online payment, or e-wallet virtual accounts, we record the transfer reference number, amount, and your account name on the receiving end. This information allows us to match incoming transfers to your shopeeslot account and process withdrawals back to your linked bank account securely.

Betting and Gaming Activity

We record every bet you place on our sportsbook (football, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). This data includes the market, wager amount, odds, settlement outcome, and profit or loss. We use this information to settle bets fairly, prevent duplicate claims, and detect suspicious patterns.

We also track login times, session duration, and geographic access location. This helps us identify account compromises and alert you if unauthorized users attempt to access your account. If we detect unusual activity (login from an unusual location, sudden large bets), we may temporarily restrict your account pending verification.

Third-Party Processors and Data Sharing

We share payment data with third-party processors only to the extent necessary to complete deposits and withdrawals. Our payment partners comply with international security standards and sign data-protection agreements with us. We do not share your personal information with marketing firms, advertisers, or data brokers.

We may disclose your information to government authorities or law enforcement if required by applicable law. We also share aggregated, anonymized data with regulators to demonstrate compliance with local gaming standards. In all cases, we limit disclosure to the minimum information required.

Cookies and Tracking

When you visit shopeeslot on Android or iOS, we use cookies and similar tracking technologies to remember your login status, language preference, and device settings. These cookies are essential to keep you logged in and to provide a personalized experience. We do not use cookies to track you across other websites.

Your Rights Regarding Your Data on shopeeslot

You have the right to request a copy of all personal data we hold about you. You can also request correction of inaccurate information or deletion of data no longer needed. Contact our support team with a request, and we will respond within 30 days. Note that we may retain certain data for legal, compliance, or dispute-resolution purposes even after you request deletion.

You may withdraw consent to receive marketing communications at any time by updating your account settings. We do not send unsolicited promotional messages; any in-app notifications relate to your account activity, deposit settlement, or support responses.

Data Retention and Account Closure

We retain your account data, transaction history, and betting records for the duration of your account. If you close your account, we archive your data for seven years to comply with applicable regulations and to resolve any outstanding disputes. After this retention period, we permanently delete personal information unless law requires us to retain it longer.

Your payment records are kept for the same seven-year period. This allows us to verify past deposits, withdrawals, and tax-related inquiries. We do not purge betting history or transaction logs before the legal retention window expires.

Data Security on shopeeslot

We protect all shopeeslot data using industry-standard encryption (SSL/TLS), secure authentication protocols, and firewalls. Our servers are located in secure data centres with restricted physical access. We conduct regular security audits and penetration tests to identify and fix vulnerabilities. Staff access to sensitive data is logged and monitored.

No security system is completely unbreakable. If we discover a data breach affecting your information, we notify you promptly via email and in-app message. We also cooperate with authorities and implement remedial measures to prevent recurrence.

International Data Transfer

Our servers and payment processors may sit outside Indonesia. When your data is transferred internationally, we ensure it remains protected under equivalent security standards. We do not transfer data to jurisdictions without adequate privacy safeguards.

Contact shopeeslot

If you have privacy concerns or questions about this policy, contact our support team via in-app messaging or email. We respond to data-protection inquiries within 14 business days. This privacy policy is effective for all shopeeslot account holders and users in supported regions. We may update this policy to reflect changes in our practices or applicable law. Significant changes will be announced in-app.